 Tom Hinton is America’s expert on business Excellence. Tom is one of America’s most respected business authors and thought leaders on the subjects of Leadership, Customer Service, Sustainability, Corporate Social Responsibility, Team Building, and Creating a Culture of Excellence in the workplace.Tom has addressed over 800 corporate, association, and government audiences in the United States, Canada, Germany, Japan, Mexico, Ireland, Spain, France, England, and Scotland. Tom serves as President and Chief Executive Officer of CRI Global, LLC, an international training and consulting firm that helps its clients create a culture of excellence and coaches leaders to improve their personal and organizational performance. Tom’s client list represents and impressive group including Fortune 100 companies such as UPS, Wells Fargo, 3M, Bank of America, Boeing, and GE. Tom has also addressed numerous companies from various sectors including: finance, insurance, hotels, automotive, healthcare, education, the service sector, as well as government agencies, military commands, and trade associations. Tom is the author of The Spirit of Service and Leadership Lessons I Learned on the Links: 72 Ways to Par the Course of Business and Life. He is the co-author of Customer-Focused Quality: What To Do on Monday Morning. Tom has written over forty articles for publications such as the San Diego Business Journal, the Los Angeles Business Journal, Quality Digest, and California Excellence. Tom is also a recognized expert in the field of performance excellence and frequently lectures on the Malcolm Baldrige Award for Performance Excellence criteria where he served as a member of their 2001 National Board of Examiners. Tom is also a member of the Board of Directors of the American Consumer Council, the California Consumer Council, and the 10,000 Days Foundation. For more information on Tom Hinton, visit his website at www.tomhinton.com << Back to iLearningGlobal Faculty |
